Last updated: May 2026
Fulfillment & Shipping
All orders are printed, packed, and shipped by Printful.
We ship worldwide.
Shipping Times
Estimated delivery: 5–15 business days, depending on destination.
Production time: 2–7 business days.
Shipping Costs
Calculated at checkout based on your location and product type.
Customs & Duties
International orders may incur customs fees or taxes.
These charges are the customer’s responsibility.
Delays
We are not responsible for delays caused by:
- Shipping carriers
- Customs processing
- Incorrect addresses provided by the customer
No Returns or Refunds for Buyer’s Remorse
Because all items are printed on demand, we cannot accept returns or offer refunds for:
- Wrong size
- Wrong color
- Change of mind
- Ordering by mistake
Please check size charts carefully before ordering.
Damaged or Defective Items
If your item arrives damaged, misprinted, or defective, contact us within 30 days of delivery.
Email: theofficialzerotohero@gmail.com
Include:
- Order ID
- Description of the issue
- Clear photos of the defect
Qualifying cases will be replaced or refunded according to Printful’s policy.
Wrong Address
If the customer provides an incorrect address, additional shipping costs may apply.