Last updated: May 2026
1. Introduction
Zero to Hero OÜ respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you shop on our website.
2. Data We Collect
We collect the following information when you place an order:
- Name
- Shipping address
- Billing address
- Email address
- Phone number (if provided)
- Order details
- Communication data (e.g., HERO cashback claims)
We do not allow customer accounts on this website.
3. How We Use Your Data
We use your information to:
- Process and fulfill orders via Printful
- Deliver your products
- Process payments
- Issue HERO cashback tokens
- Respond to customer inquiries
- Comply with legal and accounting obligations
4. Data Sharing
We share your data only with trusted service providers:
- Printful (order fulfillment & shipping)
- Stripe (payment processing)
We do not sell or rent your personal data.
5. Legal Basis (GDPR)
Under the GDPR, our legal bases include:
- Contract performance (fulfilling your order)
- Legal obligation (accounting)
- Legitimate interest (fraud prevention, customer support)
6. Your Rights
You have the right to:
- Access your data
- Correct your data
- Request deletion
- Restrict processing
- File a complaint with your local data authority
Contact: theofficialzerotohero@gmail.com
7. Data Retention
Order data is retained for up to 7 years for accounting and legal compliance.
8. Security
We use reasonable technical and organizational measures to protect your data.
9. Changes We may update this Privacy Policy. The latest version will always be available on this page.